Healthcare Services for People Without a Family Doctor or Nurse Practitioner
Find available care, supports, and resources in your community, even if you are not currently attached to a primary care provider.
Choose a category below to browse services.
Pregnancy, Prenatal & Parenting SupportRenfrew County and District Health Unit - Let’s Grow Clinics
Supportive clinics for children birth to age 5, offering growth checks, vaccines, parenting advice, and community connections.
► Who Is This For?
Families with children aged birth to five years who live in Renfrew County and the surrounding area can use Let’s Grow Clinics. You do not need a family doctor to attend and services are free through the public health unit.
► How It Works
You can call the Renfrew County and District Health Unit to book a Let’s Grow Clinic appointment. At the clinic visit, a public health nurse will talk with you about your child’s health and development, take measurements like height and weight, make sure they are up to date with immunizations, answer your questions, and share information or referrals for additional services as needed.
► Area Served
Renfrew County
► Location
141 Lake Street, Pembroke
Pregnancy, Prenatal & Parenting SupportMadawaska Valley Midwives
Midwifery care in Renfrew County, offering personal support through pregnancy, birth, and the first weeks with your baby.
► Who Is This For?
Midwifery care is available to Ontario residents living in the service area and with a healthy, low-risk pregnancy.
► How It Works
To get started, you fill out the intake form on the website or contact the clinic directly. If accepted, you are cared for by the same midwifery team throughout pregnancy, labour, birth, and postpartum. Appointments include prenatal check-ups, screening, lab work, and education. Midwives are on call 24 hours a day for urgent concerns and continue caring for both parent and baby until six weeks after birth.
► Area Served
Madawaska Valley
► Location
Box 1, 15 Lake Street, Killaloe
Pregnancy, Prenatal & Parenting SupportCollaborative Care Midwifery Clinic (Petawawa)
Personalized midwifery care, supporting pregnancy, birth, and the early weeks with your baby.
► Who Is This For?
Pregnant people who live in Petawawa and the surrounding area can access midwifery care through this clinic. The service is funded through Ontario health care so there is no direct cost to clients.
► How It Works
To start care you call the clinic at the number on the side of the card and speak with staff to begin the intake process. Once accepted, you meet regularly with the midwifery team for check-ups and planning, get information about preparing for labour and birth, and receive support during labour and delivery. After your baby is born the midwives continue to check in with you and your baby for follow up care during the first weeks of parenthood.
► Area Served
Petawawa and surrounding Renfrew County region
► Location
154 Civic Centre Road, Petawawa
Pregnancy, Prenatal & Parenting SupportKillaloe Community Resource Centre - Bumps to Babes
Prenatal and postnatal support in Killaloe, offering education, baby care guidance, and a welcoming space for new parents.
► Who Is This For?
Expectant parents and families with babies in the early months who live in Killaloe and the surrounding area can take part in Bumps to Babes. The program is open to all families and is free of charge.
► How It Works
You can contact the Killaloe Community Resource Centre by phone or email to ask about upcoming Bumps to Babes sessions, register for classes or support groups, and get information about what will be offered. During sessions you can learn about pregnancy health, labour preparation, newborn care, feeding, soothing, safety and community supports that are available to you and your family.
► Area Served
Killaloe and surrounding region
► Location
15 Lake Street, Killaloe
Pregnancy, Prenatal & Parenting SupportColumbus House - Young Parent Support
Support for young parents living in Renfrew County, offering help with parenting, housing, health care, and planning for the future. For support, contact Renfrew County West at 613-639-2267 or Renfrew County East at 613-868-9420.
► Who Is This For?
Young parents and expectant parents in the local area who want support with parenting, life skills or accessing community services can take part. Family members and caregivers can also reach out to learn about resources and supports.
► How It Works
You can contact the program by phone or email to ask about available supports, set up a time to meet with a support worker and begin talking about your needs and goals. The team works with you one on one and helps connect you with community programs, services and resources that can help you and your family thrive.
► Area Served
Renfrew County
► Location
542 River Rd, Pembroke
Pregnancy, Prenatal & Parenting SupportPathways MotherSafe
Confidential support for pregnant/parenting women and gender diverse people who are struggling with substance use.
► Who Is This For?
Women and gender diverse people aged 16 and over who are pregnant or parenting children under six years of age can access the MotherSafe program through Pathways. There is also a related Opioid Case Management stream that can support women who are parenting children up to age 16 who are dealing with opioid use along with other substances.
► How It Works
You can refer yourself by calling or emailing Pathways, and referrals from other sources are also accepted with permission. A counsellor will talk with you about your situation, do an assessment, and work with you to create a treatment and support plan. You then receive ongoing support and counselling that fits your needs, and the program can help connect you with additional services for her and her family.
► Area Served
Renfrew County and surrounding area
► Location
39 Renfrew Avenue West, Suite 202, Renfrew
CaregiversArnprior Coffee Club
Peer support group for caregivers, care partners, family members, and friends of people living with dementia, offering a safe space to share experiences, learn, and connect with others.
► Who Is This For?
This program is intended for caregivers, care partners, family members, or friends.
► How It Works
This is a caregiver peer support group where participants can share experiences, receive support, and learn in a compassionate setting. The group is co-facilitated by someone with lived experience with dementia and a trained Dementia Society Care Coach.
► Area Served
West Ottawa and Renfrew County
► Location
Kenwood Corporate Centre 16 Edward St. S., Room 102, Arnprior
CaregiversBarry’s Bay Memory Café
Monthly peer support group in Barry’s Bay for caregivers, care partners, family members, friends, and people in the early to mid stages of dementia.
► Who Is This For?
Caregivers, care partners, family members, friends, and persons in the early to mid stages of dementia progression.
► How It Works
Caregiver peer support group co-facilitated by an individual with lived experience with dementia and a trained Dementia Society Care Coach.
► Location
Openogo Seniors Centre, 19 Stafford St., Barry’s Bay
Caregivers
Palliative Care / HospiceChamplain Hospice Palliative Care Program
Palliative care resource hub offering education, caregiver supports, and connections to services across Eastern Ontario.
► Who Is This For?
Caregivers, families, healthcare providers, and community members looking for palliative care information, education, and support resources. The program also helps improve access to palliative care and provides tools and training for those involved in care.
► Area Served
Eastern Ontario / Champlain region.
Cancer ScreeningChamplain Screening Outreach Program
Cancer screening access program for eligible people in Eastern Ontario who do not have a family doctor. It supports screening for cervical, breast, lung, and colorectal cancer.
► Who Is This For?
Eligible individuals in Eastern Ontario without a family doctor who are covered by OHIP and meet provincial screening criteria for cervical, breast, lung, or colorectal cancer screening.
► How It Works
Patients can self-refer by phone or by booking online. The first appointment is a phone call, and if an in-person visit is needed, it is arranged at one of the program’s regional locations.
Diabetes SupportDiabetes Education
Diabetes education and support program for people with pre-diabetes, Type 1 diabetes, Type 2 diabetes, or gestational diabetes.
► Who Is This For?
People who are newly diagnosed or living with pre-diabetes, Type 1 diabetes, Type 2 diabetes, or gestational diabetes.
► How It Works
The program offers information and support through a monthly group class led by a certified diabetes educator dietitian and nurse. Individual appointments with the diabetes nurse or dietitian are also available, and the program supports patients using insulin pumps.
► Location
Renfrew Victoria Hospital, 499 Raglan Street North, Renfrew
CaregiversEganville Memory Café
Peer support group for people living with dementia, caregivers, care partners, family members, and friends in a compassionate community setting. Currently on pause.
► Who Is This For?
People living with dementia, caregivers, care partners, family members, and friends. Peer support group co-facilitated by a person with lived experience with dementia and a trained Dementia Society Care Coach.
► Location
Eganville & District Senior Citizens Needs Association 30 Bell St, Eganville
Palliative Care / HospiceHospice Renfrew
Residential hospice providing compassionate end-of-life care and support for individuals and families in Renfrew County.
► Who Is This For?
ndividuals with a life-limiting illness who require end-of-life care, along with their families and caregivers. Services are available to residents of Renfrew County and surrounding areas.
► How It Works
Hospice Renfrew is a six-bed residential hospice that provides palliative and end-of-life care in a home-like setting. People can discuss care options directly with the hospice, and referrals may also be made by health care providers, family members, or community agencies. The hospice supports pain and symptom management while also providing emotional, spiritual, and family support.
► Area Served
Renfrew County and surrounding municipalities.
► Location
459 Albert Street, Renfrew
Palliative Care / HospiceMadawaska Valley Hospice Palliative Care
Madawaska Valley Hospice Palliative Care (MVHPC) is a free support service for individuals and their families who are faced with a life limiting condition.
► Who Is This For?
Individuals living with a life-limiting illness, as well as their families and caregivers. Services are available to residents of Renfrew County and nearby communities, at any stage of illness where supportive care is needed.
► How It Works
Madawaska Valley Hospice provides hospice palliative care based on each person’s needs and situation. Individuals, families, or health care providers can connect with the hospice team to discuss available supports. Care may be provided at home, in hospital, in long-term care, or through the residential hospice program. The team works with the person, their family, and their care providers to support comfort, symptom management, emotional and spiritual care, and caregiver support. Bereavement support is also available for families after a loss.
► Area Served
Renfrew County and surrounding areas
► Location
7 St Francis Memorial Drive, Barry’s Bay
CaregiversMarianhill Caregiver Support Group in Pembroke
Monthly caregiver peer support group in Pembroke for caregivers, care partners, family members, and friends of people living with dementia.
► Who Is This For?
Caregivers, care partners, family members, or friends.
► How It Works
Caregiver peer support group co-facilitated by a person with lived experience with dementia and a trained Dementia Society Care Coach.
► Location
Marianhill Long Term Care Home, Auditorium 600 Cecelia St, Pembroke
Palliative Care / HospiceMarianhill Hospice Palliative Care
Hospice palliative care providing compassionate end-of-life support in a comfortable, home-like environment for individuals and families in Renfrew County.
► Who Is This For?
Individuals living with a terminal or life-limiting illness, along with their families and caregivers. Services are available to residents of Renfrew County who require end-of-life care and supportive services.
► How It Works
Marianhill Hospice provides end-of-life care in a supportive and home-like setting focused on comfort and dignity. Individuals can be referred by a healthcare provider, family member, or through direct inquiry. Once connected, the care team works with the individual and their family to develop a plan that focuses on symptom management, comfort, and quality of life. Care is delivered by a multidisciplinary team that provides physical, emotional, spiritual, and caregiver support, ensuring individuals are supported throughout their final stages of life in a peaceful and respectful environment.
► Area Served
Renfrew County
► Location
600 Cecelia Street, Pembroke
CaregiversRenfrew Coffee Club
Monthly peer support group in Renfrew for caregivers, care partners, family members, friends, and people in the early to mid stages of dementia.
► Who Is This For?
Caregivers, care partners, family members, friends, and persons in the early to mid stages of dementia progression.
► How It Works
Caregiver peer support group co-facilitated by an individual with lived experience with dementia and a trained Dementia Society Care Coach.
► Location
Trinity St. Andrew’s United 291 Plaunt St. S., Renfrew
Primary Care Access
Primary Care Access (Online)Renfrew County Virtual Triage and Assessment Centre (RCVTAC)
A service to provide primary care access for OVOHT residents who do not have a family physician or cannot access their own.
► Who Is This For?
All ages - unattached OVOHT residents who do not have a family physician or cannot access their own
► How It Works
You call one central number, and a medical receptionist will connect you with a family physician, and/or community paramedic. They can provide assessment and management through:
• Phone appointments
• Video appointments
• In-home assessments and diagnostic testing by community paramedics (if needed)
• Referrals to other services, including mental health support.
► Area Served
Renfrew County
► Location
Central intake number, Renfrew
Crisis Lines & Helplines911 Emergency Services
911 is the emergency phone number you call if you need urgent help right now for a life-threatening situation. This includes things like severe injuries, trouble breathing, major accidents, sudden severe pain, fires, dangerous threats, or any situation where someone’s safety is at immediate risk. When you dial 911, trained operators answer and send the right emergency responders like police, fire, or paramedics to help you as quickly as possible.
► Who Is This For?
Anyone experiencing a life-threatening emergency
► How It Works
Call 911 to get immediate emergency assistance for any threat to health, safety, or property. Emergency services will dispatch appropriate responders including paramedics, police, or fire services.
► Area Served
Canada
► Location
Emergency, Ontario-wide
Crisis Lines & HelplinesTalk Suicide Canada - 988
988 is a free, confidential crisis support line available across Canada for people who are struggling with thoughts of suicide or emotional distress. It connects you with trained responders who can listen, support you, and help you find next steps and local resources. You can use it if you’re feeling overwhelmed, thinking about hurting yourself, or worried about someone you care about.
► Who Is This For?
Anyone in Canada, of any age, can reach out to 988 if they are in distress, having thoughts of suicide, or need someone to talk to right away.
► How It Works
You can call or text 988 any time, 24 hours a day, 7 days a week. When you connect, you’ll be put in touch with trained responders who will listen without judgment, help you sort through your feelings, and talk about what might help keep you safe. They can also connect you with local supports and services if you want ongoing help.
► Area Served
Canada-wide
► Location
Crisis helpline, Canada-wide
Crisis Lines & HelplinesKids Help Phone
Kids Help Phone is a free, confidential support service for young people across Canada. You can reach out by phone, text, or online chat any time you need someone to talk to about what you’re feeling, what’s going on in your life, or things that are stressing you out. Trained counsellors are there to listen without judgment, help you work through your thoughts, and point you toward supports that can help you feel better or get you the help you need.
► Who Is This For?
Anyone in Canada ages 5 to 29 can use Kids Help Phone. Whether you’re dealing with stress, anxiety, bullying, relationships, family stuff, school pressure, or just need someone to talk with, the service is there for you.
► How It Works
You can call, text, or chat online with a trained counsellor. When you connect, they will listen to what you’re dealing with and talk with you about how you’re feeling and what supports might help. Everything you share is confidential and the counsellors are there to support you with respect and care.
► Area Served
Canada-wide
► Location
Youth helpline, Canada-wide
Crisis Lines & HelplinesMental Health Crisis Line
The Mental Health Crisis Line provides immediate, confidential support for people who are experiencing a mental health crisis or feeling overwhelmed and unsure where to turn. When you call, you’ll speak with trained crisis workers who listen, help you calm the situation, and support you in figuring out next steps. They can offer emotional support, help assess what kind of help is needed, and connect you with local mental health services in your community.
► Who Is This For?
Anyone in Ontario who is experiencing a mental health crisis, as well as family members or caregivers who are worried about someone else, can use this service.
► How It Works
You call your local mental health crisis line and are connected with a trained responder who will listen to what’s going on and help de-escalate the situation. They focus on safety, support, and connecting you with appropriate care, whether that’s ongoing mental health services, community supports, or emergency help if needed.
► Area Served
Ontario-wide
► Location
Crisis line, Ontario-wide
Crisis Lines & HelplinesPrimary Care Access (Online)Health811
Health811 is a free and confidential service where you can speak with a registered nurse for trusted health advice at any time of day or night. If you are feeling unwell, have questions about symptoms, or are unsure where to go for care, they can help you figure out the next step and connect you with the right services.
► Who Is This For?
Anyone living in Ontario can use it for free. It’s for non-emergency health questions, when you are not sure what to do next, or when you need help finding the right kind of care.
► How It Works
To use Health811, you can either call 811 or visit the Health811 website to start an online chat. Once connected, you'll select your preferred language and explain your symptoms or concerns. A registered nurse will then ask a few quick questions to help you understand your situation and the urgency of your needs. Based on this information, they will provide clear advice on what to do next, such as self-care tips, whether to see a doctor, and where to go for care. If you need assistance finding services, they can also guide you to local clinics and support resources.
► Area Served
Ontario-wide
► Location
Ontario-wide
Mental Health & Addictions ServicesPrimary Care AccessRenfrew County Youth Wellness Hub
Welcoming support hub for ages 12–25 in Renfrew County, bringing mental health, health, housing, and work help together.
► Who Is This For?
The Hub is open to all youth in Renfrew County aged 12 to 25, and their families.
► How It Works
You can visit the hub in person during open hours, walk in, call, or email to make an appointment. When you arrive, a friendly staff member will welcome you, listen to what you’re looking for, and help you connect with services that match your needs. The Hub also provides episodic medical care for childhood illnesses, along with support services and social activities. This means you can get help and also take part in things like group events, workshops, or drop-in time to build skills and meet others.
► Area Served
Renfrew County
► Location
Pembroke-278 Nelson Street, Pembroke
Primary Care AccessConnectWell Child Wellness Hub
Health care for children ages 0–5 in Renfrew County without a family doctor, offering checkups, vaccines, and care for common illnesses.
► Who Is This For?
Families in Renfrew County with children aged 0 to 5 who do not have a regular doctor or nurse practitioner can use this service. It’s free, and you can get care even if your child doesn’t have a health card.
► How It Works
To get started, you call the Hub’s direct line to make an appointment. Someone from the team will help schedule a time that works for you. At your appointment, healthcare professionals provide episodic medical care for childhood illnesses, look at your child’s growth, offer vaccines if needed, check development, provide advice or support, and refer you to other services when appropriate.
► Area Served
Cobden, Eganville, Renfrew and Pembroke
Women's HealthWell Woman's Clinic
Basic women’s health care in Petawawa for those without a family doctor, including exams, birth control, prenatal care, and referrals.
► Who Is This For?
Women aged 14 years and older who do not have a regular primary care provider and live in Laurentian Hills, Laurentian Valley, Petawawa, or elsewhere in Renfrew County are welcome to use this service.
► How It Works
Call to book an appointment with Petawawa Centennial Family Health Centre (PCFHC) or Madawaska Valley Family Health Centre (MVFHT). Services include well-woman exams (cervical cancer screening, breast examination), prescriptions for Hormone Replacement Therapy and contraception, notification of abnormal tests and referrals, initial prenatal assessments, insertion of IUDs and Nexplanon implants, ordering of mammograms, and provision of Ontario Breast Screening Program information.
► Area Served
Petawawa, Laurentian Valley, and Laurentian Hills
► Location
154 Civic Centre Rd Petawawa, ON K8H 3H5, Petawawa
Crisis Lines & Helplines211 Ontario
211 Ontario is a free, confidential helpline and online service that helps people across Ontario find the local social and community supports they need. Instead of searching on your own, you can call, text, chat, email, or search online and get connected with a real person who listens to what you’re looking for and points you toward programs for things like food support, housing help, income assistance, mental health and addiction supports, health care resources, services for older adults, newcomer supports, child care, and much more.
► Who Is This For?
Anyone living in Ontario can use 211 to find information about non-emergency community, health, and government services.
► How It Works
Dial 211 or visit 211ontario.ca to get current information on social, health, government, and community services and programs in your area. Information specialists are available to help navigate available resources.
► Area Served
Ontario-wide
► Location
Information helpline, Ontario-wide
Mental Health & Addictions ServicesAccessMHA
AccessMHA is a free service that helps people aged 16 and older in eastern Ontario find and connect with the right mental health, substance use health, and addictions supports and care. It makes it easier to navigate the system by giving you a single place to start so you do not have to figure everything out on your own. When you reach out, you will be connected with a trained professional who will talk with you about your situation and then help connect you to services that match what you need from a network of partner organizations.
► Who Is This For?
People who are 16 years old and over living in eastern Ontario can use AccessMHA to get help finding mental health supports, substance use health care, or addictions services. Family members, caregivers and health care providers can also refer someone with their permission.
► How It Works
You can go to the AccessMHA website and fill out an online form to book a time to talk with a trained specialist or you can call AccessMHA directly. A professional will contact you to talk about what you are looking for and help connect you with the right services or supports, such as counselling, peer support, group programs, psychiatry or substance treatment programs. There is no cost to use the service.
► Area Served
Ontario-wide
► OHIP Coverage
Yes
► Location
Mental health facility, Ontario-wide
Women's HealthMadawaska Valley Family Health Team
Primary health care in Madawaska Valley, offering checkups, chronic disease care, mental health support, and wellness services.
► Who Is This For?
People and families living in the Madawaska Valley region who are patients of the Family Health Team or are registered with the clinic can access their services. Community members without a family physician connected to the team may be able to access some services through self-referral or appointment.
► How It Works
You can contact the Family Health Team by phone or through their website to learn about programs, book appointments or ask questions about services. When you make an appointment, you meet with the appropriate health care provider who listens to your concerns, takes your health history and works with you to build a care plan that fits your goals. Follow-up visits and support are offered as needed to help you stay on track with your health.
► Area Served
Madawaska Valley
► Location
21 St Francis Memorial Dr., Barry’s Bay
Indigenous ServicesNon-insured Health Benefits for First Nations and Inuit
Health benefits for eligible First Nations and Inuit, covering medications, dental, vision, mental health care, and medical travel.
► Who Is This For?
To be eligible, you must live in Canada and be either a First Nations person who is registered under the Indian Act or an Inuk recognized by an Inuit land claim organization. Children under two years old can also be covered if their parent is eligible.
► How It Works
Once you are identified as eligible and have your NIHB card or number, you access benefits through health providers who are enrolled with the program or by submitting claims for reimbursement. Some services require prior approval before you receive them, and providers can often submit claims directly to the program, so you do not have to pay up front. If you pay first, you can use the client reimbursement process to get paid back.
► Area Served
Canada-wide
► Location
Indigenous services, Canada-wide
Indigenous ServicesMashkiwizii Manido Foundation
Mashkiwizii Manido Foundation is a Renfrew County non-profit that supports the health and wellbeing of urban Indigenous people and families through culturally grounded programs. It offers support for mental health, addictions, trauma, healing, and connection to culture through counselling, circles, ceremonies, land-based learning, camps, and teachings.
► Who Is This For?
The services and programs are available to Indigenous individuals and families living in Renfrew County and surrounding areas who want support that is culturally grounded and respectful of Indigenous identity, values and traditions.
► How It Works
You can contact the foundation by phone or email to learn about current programs, register for activities, get connected with counselling or support, or ask about cultural events and opportunities. Many programs are offered in community settings, at cultural camps, or at land-based events and include a mix of one-on-one support and group work.
► Area Served
Ontario
► Location
84 Isabella Street, Unit 10, Pembroke
Indigenous ServicesAlgonquins of Pikwakanagan First Nation - Mental Health Services
Culturally grounded mental health and addictions support for Algonquins of Pikwakanagan community members of all ages.
► Who Is This For?
Members of the Algonquins of Pikwakanagan First Nation and their families, including children and youth up to age 18, as well as community members, can access these services. Many programs are designed to be culturally safe and respectful of Indigenous ways of wellbeing.
► How It Works
You can contact the Mental Health Services team by phone to set up an intake or ask questions. A trained support worker will talk with you about what you are looking for and then connect you with the proper supports. This might include one-on-one counselling, family support, group activities, referrals to other services or community programs.
► Area Served
Pikwakanagan First Nation
► Location
1643 Mishomis Inamo, Pikwakanagan
Older Adult ServicesRegional Geriatric Program of Eastern Ontario
Specialized geriatric care helping adults 65+ manage complex health needs and stay independent with coordinated support.
► Who Is This For?
Older adults aged 65 and older living in Eastern Ontario, and their caregivers, can be referred to RGPEO services. A referral is generally made by a family doctor, nurse practitioner or health care professional. Still, in some cases, older adults or family members can ask about a referral with consent.
► How It Works
To access services, you or your health care provider can contact the Central Intake team to start a referral. A trained assessor will review your situation and connect you with the exemplary service best suited to your needs, such as an in-home assessment, outpatient clinics, day programs, or medication review support. Once you are connected, the RGPEO team works with you and your care partners to support your health goals and help you remain independent.
► Area Served
Eastern Ontario
► OHIP Coverage
Yes
► Location
The Ottawa Hospital, Civic Campus, 1053 Carling Avenue, 1st Floor, Ottawa
Primary Care AccessAncient Rivers Family Health Team - Registered Nurse Support
Registered ‘Practical’ Nursing services in the Renfrew area offering injections, vaccinations, ear care, and other routine clinical support.
► Who Is This For?
People who have a family physician in the Ancient Rivers Family Health Team’s affiliated physician group or people who live in the local communities served by the team such as Admaston/Bromley, Burnstown, Calabogie, Dacre, Douglas, Greater Madawaska, Griffith, Haley Station, Horton and Renfrew can access these services. You do not need a referral and the services are available at no cost.
► How It Works
To access Registered Nurse support you can book an appointment online (which is preferred) or call the team to speak with staff. When you arrive for your appointment, the nurse will check in with you, review what you need done, and provide the appropriate care or service. These nursing supports are part of the full suite of programs offered by the Family Health Team to help you stay on top of your health.
► Area Served
Renfrew County
► Location
100 Health Village Lane, Renfrew
Nutrition SupportAncient Rivers Family Health Team - Registered Dietitian
Nutrition counselling, supporting healthy eating and managing conditions like diabetes or heart health.
► Who Is This For?
Adults and families who live in the communities served by Ancient Rivers Family Health Team or who have a physician in the team’s affiliated physician group can access dietitian services. People from areas such as Admaston/Bromley, Burnstown, Calabogie, Dacre, Douglas, Greater Madawaska, Griffith, Haley Station, Horton and Renfrew can use the services. These services are free of charge.
► How It Works
To access nutrition support you can ask your physician for a referral, complete a self-referral request online on the team’s website, or call the clinic. Once connected, you can meet with the Registered Dietitian for individual counselling or take part in group workshops that focus on practical nutrition skills.
► Area Served
Renfrew County
► Location
100 Health Village Lane, Suite 101B, Renfrew
Nutrition SupportMadawaska Valley Family Health Team - Registered Dietitian
Nutrition counselling in Madawaska Valley with a Registered Dietitian, supporting healthy eating, diabetes care, and heart health. Community members without a family physician connected to the team may be able to access some services through self-referral or appointment.
► Who Is This For?
Adults and families who are patients with the Madawaska Valley Family Health Team or community members registered with the team can access dietitian services. The service is part of the team’s primary care programs for people in the Madawaska Valley area including Barry’s Bay and nearby communities.
► How It Works
To get nutrition support you can contact the Family Health Team office to ask about meeting with the dietitian. A staff member will help you set up an appointment so you can talk with the dietitian about your eating concerns and goals. During your visit you will discuss your health history, eating patterns and challenges, and the dietitian will offer education, strategies and practical tips to help you make changes that fit your life.
► Area Served
Madawaska Valley
► Location
21 St Francis Memorial Drive, Barry’s Bay
Older Adult ServicesOttawa Valley Health Connect - Community Connector (Older Adult Supports)
Support for older adults and caregivers in Renfrew County, helping you find home, social, and community services that fit your needs.
► Who Is This For?
Older adults and caregivers living in the Ottawa Valley area can connect with the Community Connector for help identifying supports and programs that meet their needs. Family or friends can help make a request with the person’s consent.
► How It Works
To get started, you can visit the Ottawa Valley Health Connect website and either enter an address to search for available services or reach out to book time with a Community Connector. The Community Connector talks with you about what kind of help you want and guides you to local programs and supports, including services at home or in the community. If you are unsure what services you need, the Connector can help you figure out what fits your situation.
► Area Served
Renfrew County
Older Adult ServicesCommunity Geriatric Coordinator - Renfrew Victoria Hospital
Support for older adults and caregivers in Renfrew County, helping connect to community services, planning, and ongoing care.
► Who Is This For?
Older Adults and/or their caregivers. Self-referrals are accepted and can be made by phone directly to the Community Geriatric Coordinator. Referrals may also be made by the hospital at discharge, primary care providers or other services providers.
► How It Works
The community geriatric coordinator provides social work support to older adults and caregivers with an emphasis on dementia care. Areas of service can include: community service navigation, referrals and advocacy, mood support, future planning, and adjusting to a new diagnosis.
► Area Served
Older adult must live in the community in the geographic areas of Arnprior, Renfrew, Barry's Bay, Hwy 60 corridor, or Cobden.
► Location
499 Raglan Street North, Renfrew
Mental Health & Addictions ServicesConnexOntario
ConnexOntario is a confidential service that helps people in Ontario find mental health, addiction and problem gambling supports. Trained responders listen to what you need and help connect you with services in your community so you do not have to navigate the system on your own.
► Who Is This For?
Anyone living in Ontario can use ConnexOntario. You can reach out for yourself or on behalf of a family member or friend.
► How It Works
You can call, text, chat online or email ConnexOntario. A trained responder will talk with you about what you are looking for and help guide you to programs and services that fit your needs.
► Area Served
Ontario-wide
Mental Health & Addictions Services1Call1Click
1Call1Click helps people in eastern Ontario find health, community and social services in one place. It is designed to make it easier to get connected to the right supports without having to call multiple organizations. A navigator listens to what you need and helps guide you to services that fit your situation.
► Who Is This For?
People of all ages living in eastern Ontario can use 1Call1Click. Caregivers, family members and service providers can also reach out on behalf of someone else.
► How It Works
You can contact 1Call1Click by phone or through the website. A trained navigator will talk with you about what support you are looking for and help connect you to appropriate services in your community.
► Area Served
Eastern Ontario
Mental Health & Addictions ServicesEating Disorder Support Group – Petawawa Centennial Family Health Centre
The Eating Disorder Support Group at Petawawa Centennial Family Health Centre offers support for people living with an eating disorder. The group provides a safe and supportive space to talk, share experiences and build coping strategies alongside others who understand what you are going through.
► Who Is This For?
Anyone 12 years of age and older living with an eating disorder can access this support group.
► How It Works
To learn more or join the group, individuals can contact the Petawawa Centennial Family Health Centre. Staff can share details about group availability and what to expect. Additional information is also available on our website and Facebook page.
► Area Served
Petawawa and surrounding Renfrew County communities
► Location
This group is offered virtually
Primary Care Access (Online)East Region Virtual Care Clinic (ERVCC)
ERVCC connects people in eastern Ontario without a family doctor or nurse practitioner to virtual medical care by phone or video for assessment, advice and follow up.
► Who Is This For?
Adults and children who live in eastern Ontario and do not have a regular family doctor or nurse practitioner can use the ERVCC. You can reach out on behalf of yourself or a family member.
► How It Works
You access the clinic by visiting the ERVCC website and starting a booking request online or by calling the contact number. After you register, you choose how you want to connect (phone or video) and book an appointment with a nurse or provider. At your visit you talk about what’s going on, receive assessment and care recommendations, and get guidance on follow-up, referrals or prescriptions if needed.
► Area Served
Eastern Ontario
CaregiversOntario Caregiver Organization
The Ontario Caregiver Organization supports caregivers in Ontario by offering information, education, peer support and connections to services that help you care for a family member or friend. Whether you are supporting someone with a health condition, disability, mental health concern or aging-related needs, the organization provides resources, coaching and a community of other caregivers so you do not feel alone in the role.
► Who Is This For?
People who are providing unpaid care to a family member or friend living in Ontario can use the Ontario Caregiver Organization. This includes caregivers of children, adults and older adults.
► How It Works
You can connect by calling the organization’s phone line, visiting the website or using online tools to find supports, join peer groups, access caregiver coaching or get information about programs and services. Staff and volunteers help you find resources and supports that match your caregiving needs.
► Area Served
Ontario
Diabetes SupportDiabetes Education – St. Francis Memorial Hospital
The Diabetes Education program at St. Francis Memorial Hospital in Barry’s Bay helps people living with prediabetes, Type 1 and Type 2 diabetes learn skills for lifelong diabetes care. A team including a registered nurse and a registered dietitian offers group education sessions and individual support so you can understand how diabetes works, how to monitor your blood sugar, healthy eating, medications, physical activity and how to prevent complications.
► Who Is This For?
Adults and caregivers living with prediabetes or diabetes and their family or support person can attend classes and participate in follow-up education sessions. You or your physician can refer you to the program.
► How It Works
You call to register for monthly group education classes and can also request individual sessions with a diabetes educator and nurse. In the education sessions you will learn about managing blood sugar, healthy lifestyle habits, medications and monitoring, and you can get support with your personal care plan. Follow-up appointments are available to help you stay on track with your diabetes care.
► Location
7 St. Francis Memorial Drive, Barry's Bay
Cancer ScreeningCervical Cancer Screening Test
The Cervical Cancer Screening Test gives you the best chance to detect and treat cervical cancer early, leading to better long-term health outcomes. Regular screening can also help prevent most cervical cancers by identifying pre-cancerous changes before they develop, ensuring you receive the timely care and treatment needed to stay healthy and protected.
► Who Is This For?
This program is for people aged 25–70 who are due for a cervical cancer screening and do not have a family doctor or nurse practitioner. It helps those who have not had a Pap test in three or more years stay up to date with recommended screening.
► How It Works
Book an appointment online or by phone through the Virtual Triage and Assessment Centre (VTAC). You can choose a convenient clinic location, and healthcare providers will perform the screening and help connect you with follow-up care if needed.
► Area Served
Ontario
Cancer ScreeningScreening for Colorectal Cancer
Colorectal cancer screening helps detect cancer early, even when you feel well and have no symptoms. Screening can find changes before cancer develops or identify cancer at an early stage, when it is easier to treat. Most people complete a simple at-home test, with follow-up care provided if needed.
► Who Is This For?
Colorectal cancer screening is recommended for people aged 50–74 who are at risk of colorectal cancer and have no symptoms. Your screening type depends on your age and family history. People at average risk usually complete an at-home test, while those with a family history may need additional testing.
► How It Works
Screening usually starts with a free at-home test that checks for signs of colorectal cancer. You complete the test and send it to a lab for results. If needed, your healthcare provider may recommend follow-up testing, such as a colonoscopy, to check your health further.
► Area Served
Ontario
Cancer ScreeningBreast Cancer Screening - Find a Location Near You
Breast cancer screening helps detect cancer early, often before symptoms appear. You can use Ontario Health’s online tool to find breast screening services near your location, including Ontario Breast Screening Program sites and hospitals. The tool helps you locate the closest screening centre based on your address.
► Who Is This For?
This service is available to women and eligible individuals who want to check their breast health or access routine breast cancer screening. It can be especially helpful for people who do not have a family doctor and are looking for screening services in their area. Anyone interested in finding a nearby breast screening location in Ontario can use the tool, although eligibility for screening may depend on factors such as age and personal health history.
► How It Works
1. Click the “Breast Screening” option
This will open Ontario Health’s screening locator.
2. Enter your address or postal code
Add your home address to find screening locations near you.
3. View nearby screening centres
You’ll see locations, contact information, and details on booking your appointment.
► Area Served
Ontario